We own over 150 rental units ourselves, so we are in a unique position to approach management from the perspective of an owner. We understand what it's like to struggle with leasing, maintenance, and turnover. Our expert services are custom-designed to manage your apartment, house, or investment portfolio. Here's what you can expect from our team:
Experience
The Zell Associates team has been providing exceptional customer service and management expertise for over 40 years. While our processes, procedures, and plans are impressive – it's our PEOPLE who make the difference. Our company invests in ongoing training and belongs to the most influential associations in the property management field. That means you get a team of professionals who provide you with legal knowledge, best practices, and reliable personal care.
Property Management
Our system is completely integrated from the top to the bottom, and we have the capacity to do everything securely and electronically. Our property management software is the best in the business, and will help ensure you are able to reach us whenever you need to, no matter where you are. Tenants can pay rent and request maintenance online, and we're able to work more efficiently on your behalf.
Risk Management
Many San Jose property management companies are content to collect the rent, schedule maintenance, and place tenants. At Zell Associates, we take property management a few steps further. Our goal is to help you maximize the return on your investment by protecting you and your property from risk and liability. We keep vacancies low and rental income high. We work with professional vendors and contractors to complete work quickly and expertly. We document important issues with videos and photos, and we're able to resolve conflicts quickly and solve problems creatively.
What can owners and investors gain from Silicon Valley property management through Zell Associates? More than you'd imagine.
Take Advantage of Our Experience
Working in the local real estate market for 40 years gives us a unique perspective on the current state of the rental market in San Jose, Campbell, and surrounding areas. We understand the rental prices, the property demands, and how we can position your property to earn more. As an owner, you can relax knowing that we have all the legal bases covered. We're holding tenants accountable, maintain the condition of your asset, and thinking about ways to keep costs down and profits up.
Utilize Our Technology
Owners who live out of state, or even out of the country, can access their portals at any time, to check statements, review work orders, and message us with questions or concerns. We are available to you and your tenants, and the online access you get keeps all of our work transparent and documented.
Leave It to Us
Instead of agonizing over tenant applications and wondering whether a resident is going to sue you over the security deposit, let us take care of the legalities, compliance requirements, and habitability laws. We know what's required and we use consistent procedures to make sure everything at your property is running smoothly.
Talk to Us About Needs and Goals
Whether you're thinking about purchasing an additional property or you want to sell one and explore other opportunities, we'll help you map out a strategy. Our areas of expertise extend from Silicon Valley property management to capital improvements and remodels to portfolio planning. All of your real estate needs can be met by Zell Associates. We'll show you the big picture and dive into the details.
Owners and investors have immediate access to our resources, tools, and industry knowledge. We can solve your problems and present a number of options for even the most impossible situations. Our staff is the best in the business, and our technology keeps us honest, accessible, and efficient. Zell Associates is your Silicon Valley property management and real estate investment solution.
Frequently Asked Questions:
Some of the most frequently asked questions we hear about Silicon Valley property management are answered here. If you have something to discuss that isn't on this list, contact us and we'll tell you what we know.
Q: What types of properties do you manage?
A: We manage apartment buildings with as few as 4 units and as many as 250 units. We also manage single family homes, commercial properties, and investment portfolios.
Q: What if there's an emergency? Who handles the maintenance calls?
A: For emergencies, we respond to tenant calls immediately, keeping the owner informed of what's going on at the property. For routine maintenance and repair issues, tenants can make a request online so that the entire process is documented.
Q: Where do you find your vendors?
A: We work with a talented team of licensed, insured contractors and vendors who provide outstanding service for affordable prices. In larger apartment buildings, we employ full-time maintenance staff to keep costs lower and productivity higher. Our team understands the maintenance needs of your property, regardless of its size. We'll dispatch the right person for the job, and make sure the work is done to your satisfaction.
Q: How do you find residents?
A: We use a strategic online marketing and advertising approach, which achieves the most visibility for your property. When we have individuals interested in your property, we use a detailed and thorough screening process which is compatible with fair housing laws and ensures only the highest quality tenants are approved for your rental unit.
Q: I'm being transferred out of town for work, and I don't want to sell my house. Can you help me?
A: Yes. We will meet with you at your home and make recommendations about how to turn it into a rental, what kind of rental price you can expect, and how to successfully transition from an owner/occupant to a landlord.
Q: What areas do you serve?
A: We provide San Jose property management, as well as services to the surrounding areas such as Santa Clara, Campbell, San Jose, Milpitas, Mountain View, and Sunnyvale. Our team serves the entire Silicon Valley.
