We own over 150 rental units ourselves, so we are in a unique position to approach management from the perspective of an owner. We understand what it's like to struggle with leasing, maintenance, and turnover. Our expert services are custom-designed to manage your apartment, house, or investment portfolio. Here's what you can expect from our team:
The Zell Associates team has been providing exceptional customer service and management expertise for over 40 years. While our processes, procedures, and plans are impressive – it's our PEOPLE who make the difference. Our company invests in ongoing training and belongs to the most influential associations in the property management field. That means you get a team of professionals who provide you with legal knowledge, best practices, and reliable personal care.
Our system is completely integrated from the top to the bottom, and we have the capacity to do everything securely and electronically. Our property management software is the best in the business, and will help ensure you are able to reach us whenever you need to, no matter where you are. Tenants can pay rent and request maintenance online, and we're able to work more efficiently on your behalf.
Many San Jose property management companies are content to collect the rent, schedule maintenance, and place tenants. At Zell Associates, we take property management a few steps further. Our goal is to help you maximize the return on your investment by protecting you and your property from risk and liability. We keep vacancies low and rental income high. We work with professional vendors and contractors to complete work quickly and expertly. We document important issues with videos and photos, and we're able to resolve conflicts quickly and solve problems creatively.
Inspections + Communication
Whether you prefer to communicate in-person, on the phone, or through online messaging, we are here to answer questions and provide information. We conduct inspections annually and sometimes more frequently when necessary. These visits allow us to make sure there aren't any deferred maintenance items that need attention, and we can confirm that your tenants are following the terms of the lease. We'll share our recommendations on improvements and renewals, and work with you to ensure our management services are exceeding your expectations.
San Jose * Santa Clara * Milpitas * Campbell * Sunnyvale * Mountain View